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SHIPPING & DELIVERY POLICY
Last updated January 01, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any orders you place with us.
ORDER CONFIRMATION
Your order confirmation will be emailed to you once your order is placed. If you do not see it, please check your spam folder. Once your order ships we will send an email with a link to track your order. If you have an account, you can check the status of your order by logging into your account. If you placed the order as a guest, you can still register using the same information, reset your password and see your order history.
If you ordered a downloadable software product, you will receive an email containing your software license information and a download link for the software. Or you can download the software here
If you only ordered software, no physical shipment will be generated for your order.
If you ordered a Projector Kit or screen, please note that they will be drop shipped from Central US, within 7 business days, and shipped separate from your other order. You will receive a second email tracking notification from Fed Ex.
If you have any questions about your order, please contact our Support via email or call us at (516) 858-1262 Ext 200 Monday - Friday, 9am - 5pm CST.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
For most clients, we offer free shipping on orders over $100. If you are a part of one of our special programs or request expedited shipping, you may have to pay a small fee.
Expedited Shipping
For your convenience, we offer expedited shipping. We don’t use standard fees as we only want you to pay for what you need. The pricing is based on your purchase and location. Your options are:
- UPS Ground Saver*
- UPS Ground
- Laser Ammo - FedEx Ground
- Laser Ammo - FedEx
If you select an expedited shipping option, please note we are not responsible for the delivery date as that is determined by the expedited courier. We have no control once it leaves our office. However, see below for some additional links and information should you wish to get more information about your delivery time table.
The shipping origin (our office) zip code is 11021.
UPS
*UPS Ground Saver – the carrier (UPS) picks up the package and delivers to the USPS. At this point, it gets scanned in/out of USPS and then route to you so keep in mind that it may take longer than noted on your shipping options.
UPS Track Package and UPS shipping services/explanation; USPS Track Package
FedEx
FedEx offers a ground service map to assist with your delivery timeline. Enter the origin zip code (11021) and if residential or business.
Example of timeline to residential address:
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If one of your items are backordered, once it becomes available you will receive shipping notification once it sends.
If your order is placed during a holiday or the end of year holiday season, we request your patience for extra delivery time.
TERMS & CONDITIONS
Our Terms and Conditions Policy is on our website here
PRIVACY POLICY
Our Privacy Policy is on our website here
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy on our website here
HOW CAN YOU CONTACT US?
If you have any further questions or comments, you may contact us by:
Phone: (516) 858-1262 x200
Email: support@laserammo.com